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Natural Gas Leaks

How to Recognize a Natural Gas Leak & What to Do if You Suspect One

Detecting a Natural Gas Leak

Natural gas is one of the safest, most reliable and environmentally friendly fuels in use today, but leaks can occur. There are three key ways to recognize a natural gas leak.

LOOK. Blowing dirt, bubbling creeks or ponds, dry spots in moist areas or dead plants surrounded by green, live plants also may indicate a natural gas leak.

LISTEN. An unusual hissing sound near gas lines or appliances may indicate a natural gas leak.

SMELL. In its raw state, natural gas is colorless and odorless. Natural gas utility companies add a substance called mercaptan to create the familiar, rotten-egg-like odor you associate with natural gas. You should take action even if you detect only the faint odor of natural gas in the air.


Suspect a Leak? Take Action!


Here are some key words to help you remember what to do if a natural gas leak is suspected.

1. LEAVE. Leave the area immediately. Do not try to find or stop the leak.

2. DON’T TOUCH. Do not smoke, light a match or lighter, use a cell phone, flashlight, turn on or off any lights or appliances or operate any kind of vehicle or equipment that could create a spark.

3. DIAL. Immediately notify us. Call GUC’s toll-free, 24-hour Emergency Hotline at 1-855-767-2482.

Learn More
For more information on natural gas safety, please contact GUC at 252-551-1587.