Contact Us
Emergency Hotline
1-855-767-2482
Outage and Emergency Assistance is Available 24/7
Call our toll-free Emergency Hotline to report outage, gas leak, sewer spill, water leak or other utility-related emergency. Find out how to report outages more quickly when you call.
You can email us. We will respond within two business days.
Customer Service | 252-752-7166 |
252-329-2172 fax | |
Billing & Payment | 252-752-7166 |
Start, Stop or Transfer Service | 252-752-7166 |
Save Energy & Money | 252-551-1521 |
Locate Utilities | 811 |
Report Streetlight Outage | 252-551-2098 |
Beat-the-Peak | 252-551-1583 |
Drinking Water Questions | 252-551-1564 |
Natural Gas Information Line | 252-551-1587 |
Water Leaks/Sewer Stoppages | 252-551-1551 |
Engineering | |
| 252-551-1582 |
| 252-551-1551 |
| 252-551-1587 |
Speakers Bureau | 252-551-1522 |
Tours - Water Treatment Plant | 252-551-1562 |
Tours - Wastewater Treatment Plant | 252-551-3304 |
Human Resources | 252-551-1513 |
Finance Department | 252-329-2164 |
Easements | 252-551-1509 |
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