Contact Us

Contact Us

Emergency Hotline 
1-855-767-2482

Outage and Emergency Assistance is Available 24/7

Call our toll-free Emergency Hotline to report outage, gas leak, sewer spill, water leak or other utility-related emergency. Find out how to report outages more quickly when you call.

 

 

 

 

 

 

You can email us. We will respond within two business days.

 

Customer Service
252-752-7166
 
252-329-2172 fax
Billing & Payment
252-752-7166
 
 
 
 
   
Start, Stop or Transfer Service
252-752-7166
 
 
   
Save Energy & Money
252-551-1521
 
 
 
 
   
Locate Utilities
811
 
 
   
Report Streetlight Outage
252-551-2098
email
   
Beat-the-Peak
252-551-1583
Drinking Water Questions
252-551-1564
Natural Gas Information Line
252-551-1587
Water Leaks/Sewer Stoppages
252-551-1551
Engineering
 
  • Electric
252-551-1582
  • Water Resources
252-551-1551
  • Natural Gas
252-551-1587
Speakers Bureau
252-551-1522
Tours - Water Treatment Plant
252-551-1562
Tours - Wastewater Treatment Plant
252-551-3304
Human Resources
252-551-1513
Finance Department
252-551-1514
Easements
252-551-1509

 


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