Customers come first at Greenville Utilities. Providing safe and reliable service is at the heart of our mission. We know you depend on us. Should you experience an outage or other utility-related emergency, we have two ways for you to let us know:
Emergency Hotline 1-855-767-2482
Our toll-free Emergency Hotline is there for you 24/7. It's a quick and easy way to report situations like an electric outage, gas leak, or sewer spill.
Outage Map and Online Reporting System
The outage map and online reporting system is another quick and easy way to report an electric outage. When GUC has an electric outage, you'll see it on the map. Circles indicate that an outage has been called in by a customer. Triangles show that we've confirmed the outage and dispatched workers to make the necessary repairs to restore service. When you hover over the triangles, you'll see the approximate service restoration time.