Billing & Payment Options

Making your GUC payment is quick, convenient and secure. We have several options to meet your needs.

NEW My Account Portal

Our new My Account Portal is full of features to help you manage your GUC account.

Automatic Draft

AutoPay is our automatic bank draft service. Never miss a payment again! Get the details

Paperless Billing

With our paperless billing option, eBill, you can choose how you receive your bill – in the mail or through an email. Find out more.

Credit/Debit Cards

Use your credit or debit card to make current and past due bill payments by phone or online. Just call 1-844-507-3636, or go to Your Account. More details.

Pay Online

Take care of your bill and manage your account online

Pay by Phone

Call 1-844-507-3636 to pay with your debit/credit card, or banking information. Details.

Payment Extension

Need more time to pay your bill? Eligible customers can request a 10-day payment extension. To apply, log in to My Account and click Billing &Payments then Payment Extension, or Payment Extension in the Account Details section of the page. You can also call 252-752-7166 and follow the prompts.

Pay in Person

Main Office - 401 South Greene Street
Drive thru open Monday – Friday, 8:00 a.m. – 5:00 p.m.
Drop Box on Washington Street side of building 

GUC Express – 509 SE Greenville Blvd.
Drive thru open Monday – Friday 8:00 a.m. –5 :00 p.m.
Drop Box located in Drive thru #1

Mail It

Pay your utility bill from the comfort of your own home. Just insert your check or money order and be sure to include the stub from your bill. Send payments to:

Greenville Utilities
P.O. Box 1432
Charlotte, NC 28201-1432