Billing & Payment Options
Making your GUC payment is quick, convenient and secure. We have several options to meet your needs.
Our new My Account Portal is full of features to help you manage your GUC account.
The bill that is mailed to customers recently got a makeover. Take a look!
AutoPay is our automatic bank draft service. Never miss a payment again! Get the details.
With our paperless billing option, eBill, you can choose how you receive your bill – in the mail or through an email. Find out more.
Use your credit or debit card to make current and past due bill payments in person, by phone, or online. Just call 1-844-507-3636, or go to Your Account. More details.
Take care of your bill and manage your account online!
Call 1-844-507-3636 to pay with your debit/credit card, or banking information. Details.
Need more time to pay your bill? Eligible customers can request a 10-day payment extension. To apply, log in to My Account and click Billing &Payments then Payment Extension, or Payment Extension in the Account Details section of the page. You can also call 252-752-7166 and follow the prompts.
Main Office - 401 South Greene Street
Drive thru open Monday – Friday, 8:00 a.m. – 5:00 p.m.
Drop Box on Washington Street side of building
GUC Express – 509 SE Greenville Blvd.
Drive thru open Monday – Friday 8:00 a.m. –5 :00 p.m.
Drop Box located in Drive thru #1
Pay your utility bill from the comfort of your own home. Just insert your check or money order and be sure to include the stub from your bill. Send payments to:
P.O. Box 1432
Charlotte, NC 28201-1432