7 hours 55 minutes ago ❗️ WATER CUSTOMERS ❗️ Greenville Utilities is experiencing higher than normal water demand due to a number of weather-related water leaks, primarily at residential homes. ✅ We ask that you check your plumbing for any possible leaks that may have occurred due to the extreme cold. 🌡️ Now that temperatures are rising and warm air is moving through crawl spaces, these broken pipes are starting to gush water and placing a huge demand on GUC’s water system. GUC is asking all customers to take a few moments today to stop, look, and listen. ➡️ More information on how to find a leak and what to do about it is on our website https://bit.ly/4kaCFt2. If you suspect or have a leak, please call our Hotline at 1-855-SOS-2GUC (1-855-767-2482). 1 day ago 💙 A heartfelt thank you to our employees and customers for really coming through! We say all the time that we have the best customers, and it truly showed with how well you all responded to our request to cut back a little on energy usage these past 24 hours. It’s one thing for us to see our crews out there battling the weather to keep the utilities going. It’s another to see you all step up and do your part to stabilize the grid. 💙 Also, a big shoutout to employees from our water and wastewater treatment plants, electric crews, gas crews, water/sewer distribution crews, and our operations support group for sharing photos and videos they shot (safely) while working around the clock during and after the storm. 📸 Check out our story feed for some videos. Enjoy and stay safe. 1 day 2 hours ago ❄️ Due to hazardous driving conditions, Greenville Utilities offices will remain closed on Tuesday, February 3rd, and will reopen at 10 A.M. on Wednesday, February 4th. ❄️ Our crews remain on standby if needed, and you can still take care of GUC business on our website, www.guc.com. 2 days 2 hours ago Energy Alert Update 2/1/26 @ 4.25pm - We are asking all of our electric customers to reduce energy usage over the next 12-24 hours. GUC is running our own programs to reduce the demand, and we also need your help. Why❓Our wholesale power provider has warned us that the extreme cold we are experiencing could cause energy demand to come close to or exceed their ability to generate power. They have directed us to ask customers to conserve energy to mitigate the risk of controlled outages. To learn more click here: https://www.guc.com/news/guc-close-offices-asking-customers-conserve-energy 2 days 4 hours ago Due to hazardous weather conditions, Greenville Utilities’ offices will be closed on Monday, February 2nd. If you need to report a utility-related emergency, please call our Hotline at 1-855-767-2482 (855-SOS-2GUC). You can still take care of GUC business on our website, www.guc.com. Please check the website and Facebook for any updates, but please do not use social media to report your outage. Crews remain on standby if needed. Stay safe! 2 days 18 hours ago 1/31 @11:12pm - We currently have two outages of approximately 200 each: one at Cobblestone off Allen Rd, the other one is Copper Beach off E 10th St. Crews are headed out to assess and repair as quickly and safely as they can. We will update when we know more. 2/1 @12:14am - Cooper Beach is on. Crews are close to getting Cobblestone back on. 2 days 21 hours ago As we come into the height of the storm, please take note of ways to prevent power surges should you lose power. OUTAGE ALERT - We do currently have customers in the Westhaven subdivision experiencing an outage due to a blown fuse. Crews are having to energize transformers to ID the issue. UPDATE 9:16pm - Crews are still working hard. This is an underground area, so it’s harder to ID and fix, especially with the snow. It's anticipated to take at least another hour. UPDATE 9:40pm - Westhaven has been restored. If you’re in Westhaven and still experiencing an outage, please give us a call. Stay safe! And keep our Emergency Hotline handy: 855-767-2482 or 855-SOS-2GUC. 3 days 7 hours ago ❄️ In the midst of this weekend’s snowstorm is another hidden problem – low temperatures. Temperatures are expected to stay below freezing until Monday afternoon and then drop below freezing again Monday night. ❄️ While none of us can control the weather, we do encourage customers to take steps to reduce energy usage and lower bills as much as possible. We advise that you focus your efforts on the biggest energy users – heating/cooling systems and water heating. ❄️ A few posts below this a short video with GUC’s Jonathan Sergeant explaining the top three ways to save energy right now. And below is a link to our News site with more ways to save. Every little bit counts! Stay safe this weekend. https://bit.ly/3NR7ZkD 4 days 4 hours ago We are closely monitoring this weekend’s winter storm and are ready to respond if needed. This is a great time to remind you to save GUC's Emergency Hotline in your contacts (1-855-767-2482) or 1-SOS-2GUC. More information here https://www.guc.com/news/guc-readies-winter-storm-0 🌨️ This storm has the potential to break records in Eastern North Carolina. In the event this storm affects our services, we will post updates on our website (www.guc.com) and Facebook. ☎️ In case of an outage or other utility emergency, please call 855-SOS2-GUC (855-767-2482). Please do not report utility interruptions on social media. The fastest way to receive assistance is through the Hotline. 💻 In the event that weather prevents you from coming into our offices, you can always manage your account online at guc.com. 4 days 20 hours ago #WinterSavings 1 day ago ❄️ Greenville Utilities offices will remain closed on Tuesday, February 3rd, and will reopen at 10 A.M.on Wednesday, February 4th. ❄️ Our crews remain on standby if needed, and you can still take care of GUC business on our website, https://t.co/U8ReWjl0cc. https://t.co/YTGGExUkAV 2 days ago ENERGY ALERT 4:52pm 2/1/26 - Our wholesale power provider has directed us to ask customers to conserve energy over the next 12-24 hours to mitigate the risk of controlled outages. To learn more click here: https://t.co/PSvyH1B1d8 https://t.co/tNKOOg0Ev2 2 days ago RT @DukeEnergy: Duke Energy is urging customers in the Carolinas to reduce energy use during periods of peak demand on Monday, Feb. 2, from… 2 days ago RT @NCEmergency: Stay safe while shoveling️! Push the snow instead of lifting it whenever possible. Clear all snow off the roof, hood, and… 2 days ago Due to hazardous weather conditions, GUC offices will be closed on 2/2. If you need to report a utility emergency call our Hotline at 1-855-767-2482. You can still take care of GUC business on our website, https://t.co/U8ReWjl0cc. Crews remain on standby if needed. https://t.co/uMN66fZKIV 2 days 21 hours ago 🚨 OUTAGE UPDATE: Westhaven subdivision currently experiencing an outage due to a blown fuse. Our crews are on it! Power will be gradually restored once the fix is made. Thank you for your patience. https://t.co/IOS820bR3f 3 days 6 hours ago ❄️ Brrr! This weekend's snowstorm brings a hidden challenge: low temps! While we can't control Mother Nature, we can control energy use. Focus on the biggest energy users, HVAC & water heaters. Stay warm & save smart! #WinterEnergySavings https://t.co/fhxirUjC6Y https://t.co/Bl0ovjpik3 4 days ago GUC is prepared as the winter storm approaches Eastern North Carolina. Stay informed with updates on https://t.co/jkpRPeh8lg and Facebook. For outages, call 855-767-2482. More information here https://t.co/2TOukd249N. Stay safe! https://t.co/MyW3I0LNMg 6 days ago 📫 We are aware recent weather is affecting US Postal Services’ ability to deliver some GUC bills. Several batches of GUC bills are reported as days to a week or more late. We encourage customers to utilize our online account portal to view, manage, and pay their GUC bill. https://t.co/gHtyxS6zSF 1 week 4 days ago Celebrating National Pie Day w/a delicious bake? Peek in the oven window to see how your masterpiece is coming along. Opening the door can drop the temp by ~25F, causing your oven & wallet to work harder! For more savings tips visit https://t.co/eDd4qO8ITK. Happy baking! 🥧 https://t.co/Omjd61nZfI View this post on Instagram A post shared by Greenville Utilities (@greenvilleutilities) View this post on Instagram A post shared by Greenville Utilities (@greenvilleutilities) View this post on Instagram A post shared by Greenville Utilities (@greenvilleutilities) View this post on Instagram A post shared by Greenville Utilities (@greenvilleutilities) View this post on Instagram A post shared by Greenville Utilities (@greenvilleutilities)
