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Priority Customers

GUC's Priority Customer Program identifies customers who use life support equipment at their residences. This is not a guarantee that Priority Customers will never lose power, these customers are simply provided special consideration in the event of power outages or during routine maintenance of electric service lines. For more information or to be considered a priority customer, please contact us at 252-551-3364.

We recommend that priority customers have alternate plans for continuing life support treatment such as a generator or oxygen tanks, especially during weather emergencies (like hurricanes, ice storms, etc.).

Those with special needs may register for shelters and other resources through Pitt County Emergency Management at 252-902-3950.