Pay by Phone
You can make current and past due bill payments by phone, 7 days a week. A dedicated toll-free telephone number with automated technology is available 24-hours a day. In addition, telephone representatives are available week days from 8 a.m. until 8 p.m. EST and Saturday and Sunday from 10 a.m. until 2 p.m. EST. Call 1-844-507-3636. You can also make credit/debit card payments when you log in to My Account. You can also use your bank checking or savings account to pay with no fee. In addition, you can save your payment method for ease of use with future payments. Keep in mind that you MUST have the primary account holder's PIN to use this feature.
Visa, MasterCard, Discover and American Express are accepted. A convenience fee is charged for this service:
Credit Card Tiered Convenience Fees:
$2.25 per transaction up to $500.00
$4.50 per transaction from $500.01 - $1,000.00
$8.00 per transaction from $1,000.01 - $10,000.00
Greenville Utilities does not receive any of the convenience fees . These are merchant fees charged by banks to help defray the transaction processing costs along with the costs of extending credit.