We understand the postal service is reporting historic delays in mail delivery. We are taking steps to make sure accounts will not be negatively impacted, but we encourage all GUC customers to manage or check out their account here. You can access it any time, any day, from anywhere you have internet service.
Pay by Phone
You can make current and past due bill payments by phone, 7 days a week. A dedicated toll-free telephone number with automated technology is available 24-hours a day. In addition, telephone representatives are available daily from 8 a.m. until 12 a.m. EST. Call 1-844-507-3636. You can also make credit/debit card payments when you log in to My Account.
Visa, MasterCard, Discover and American Express are accepted. A convenience fee is charged for this service:
Credit Card Tiered Convenience Fees:
$2.25 per transaction up to $500.00
$4.50 per transaction from $500.01 - $1,000.00
$8.00 per transaction from $1,000.01 - $10,000.00
Greenville Utilities does not receive any of the convenience fees . These are merchant fees charged by banks to help defray the transaction processing costs along with the costs of extending credit.