We understand the postal service is reporting historic delays in mail delivery. We are taking steps to make sure accounts will not be negatively impacted, but we encourage all GUC customers to manage or check out their account here. You can access it any time, any day, from anywhere you have internet service.
Natural Gas Leaks
How to Recognize a Natural Gas Leak & What to Do if You Suspect One
Detecting a Natural Gas Leak
Natural gas is one of the safest, most reliable and environmentally friendly fuels in use today, but leaks can occur. There are three key ways to recognize a natural gas leak.
LOOK. Blowing dirt, bubbling creeks or ponds, dry spots in moist areas or dead plants surrounded by green, live plants also may indicate a natural gas leak.
LISTEN. An unusual hissing sound near gas lines or appliances may indicate a natural gas leak.
SMELL. In its raw state, natural gas is colorless and odorless. Natural gas utility companies add a substance called mercaptan to create the familiar, rotten-egg-like odor you associate with natural gas. You should take action even if you detect only the faint odor of natural gas in the air.
Suspect a Leak? Take Action!
Here are some key words to help you remember what to do if a natural gas leak is suspected.
1. LEAVE. Leave the area immediately. Do not try to find or stop the leak.
2. DON’T TOUCH. Do not smoke, light a match or lighter, use a cell phone, flashlight, turn on or off any lights or appliances or operate any kind of vehicle or equipment that could create a spark.
3. DIAL. Immediately notify us. Call GUC’s toll-free, 24-hour Emergency Hotline at 1-855-767-2482.
For more information on natural gas safety, please contact GUC at 551-1587.