Contact Us

Contact Us

Emergency Hotline 
1-855-767-2482

Outage and Emergency Assistance is Available 24/7

Call our toll-free Emergency Hotline to report outage, gas leak, sewer spill, water leak or other utility-related emergency. Click here for tips to report outages more quickly when you call.

 

 

 

 

 

 

You can email us by clicking here. We will respond within two business days.

 

Customer Service
252-752-7166
 
252-329-2172 fax
Billing & Payment
252-752-7166
 
 
 
 
   
Start, Stop or Transfer Service
252-752-7166
 
 
   
Save Energy & Money
252-551-1521
 
 
 
 
   
Locate Utilities
811
 
 
   
Report Streetlight Outage
252-551-2098
email
   
Beat-the-Peak
252-551-1583
Drinking Water Questions
252-551-1564
Natural Gas Information Line
252-551-1587
Water Leaks/Sewer Stoppages
252-551-1551
Engineering
 
  • Electric
252-551-1582
  • Water Resources
252-551-1551
  • Natural Gas
252-551-1587
Speakers Bureau
252-551-1522
Tours - Water Treatment Plant
252-551-1562
Tours - Wastewater Treatment Plant
252-551-3304
Human Resources
252-551-1513
Finance Department
252-551-1514
Easements
252-551-1509

 


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