Outages

Outage Map

When GUC has an electric outage, you'll see it on the map.  Circles indicate that an outage has been called in by a customer. Triangles show that we've confirmed the outage and dispatched workers to make the necessary repairs to restore service. When you hover over the triangles, you'll see the approximate service restoration time.

Reporting Outages & Emergencies

Greenville Utilities is dedicated to providing you with reliable utility services you can count on. While outages and other utility-related emergencies don't happen very often, you want help as quickly as possible if they occur. And that’s what we want too!

GUC’s Emergency Hotline, 1-855-767-2482, is an easy way to report an outage, sewer spill, gas leak, water leak, or any other utility emergency. When you call, you will get the help you need.

There are a few simple ways to speed up the process of reporting an outage or other emergency:

Street Light Outage

To report a street light outage, e-mail us or call toll-free at 1-855-767-2482.