Add, Stop, Transfer Service

If you’re moving or adding services to your account, you can speed up the process by doing it online.  Here’s how:

To request new service:

  • After you log in, click on the Service tab on the top of the page
  • Click on Start New Service, and enter the desired address and start date, contact information, and click OK.
  • You will see a notification that your request has been received and a Customer Contact Representative will be in contact with you to finalize.

To stop existing service:

  • After you log in, click on the Service tab on the top of the page
  • Click on Stop Existing Service, and enter the stop date, contact information, and click OK.
  • You will see a notification that your request has been received and a Customer Contact Representative will be in contact with you to finalize.

To Transfer Existing Service:

  • After you log in, click on the Service tab on the top of the page
  • Click on Transfer Service, and enter the stop date, your contact information, and click next. 
  • Next, enter the new address and start date, as well as the services to be connected
  • You will get confirmation that a Customer Contact Representative will be in contact with you to finalize.
Order: 
1