Does GUC Estimate Meter Readings?

Estimating bills is not a common practice at GUC. In fact, it’s very rare. Meter Technicians drive or walk to each location and make every effort to read each and every meter. If, for some reason (locked gate, vicious dog, service under water, etc.), they’re not able to read the meter, they enter a code indicating why the meter couldn’t be read. Normally, they don’t give up after one try. They go back a second time. If the meter is still inaccessible, the Meter Technician turns the information over to the Billing Section. Billing then issues a re-read order, and our Meter Technicians try to read the meter a third time. Only after three unsuccessful tries, does Billing estimate a meter reading.

Out of 102,641 meters, we estimate an average of only about 80-100 meters a month. That’s only .077%.