Billing & Payments

Billing & Payments

Making your GUC payment is quick, convenient and secure. We have several options to meet your needs.

eBill

With eBill, you can choose how you receive your bill – in the mail or through an email. Click here to find out more.

Understanding Your Bill

Not sure what something on your bill means. Check out this helpful guide.

Pay Online

Take care of your bill online! Just click here to get started.

Automatic Draft

EZ Pay, our automatic bank draft program is a convenient option. Click here to learn more.

Wells Fargo

Local Wells Fargo branches accept GUC payments.Please bring the entire bill and pay before the due date.

Mail It

Pay your utility bill from the comfort of your own home. Just insert your check or money order and enclose the return portion of the bill, add postage and mail. Send payments to:

Greenville Utilities
P.O. Box 1847
Greenville, NC 27835-1847

Equal-Pay Plan

Pay the same amount each month, based on your average usage. Click here for more details.

Credit/Debit Cards

Use your credit or debit card to make current and past due bill payments by phone Monday through Friday. Click here for more details.

Pay in Person
Main Office - 401 South Greene Street
Monday – Friday, 8:00 a.m. – 5:00 p.m.
Drive thru open Monday – Friday, 9:00 a.m. – 5 p.m.
Drop Box located on Washington Street side of building
GUC Express – 509 SE Greenville Blvd.
Monday – Friday, 8:00 a.m. – 5:00 p.m.
Drive thru open Monday – Friday until 5:30 p.m.
Drop Box located near front doors

Garbage Collection

When City of Greenville residents activate a GUC account, the stormwater and refuse fees are activated as well. Please note that new accounts are signed up at the front yard refuse collection rate for single-family homes and the multi-family rate for residences with dumpsters. For more information about refuse collection and stormwater services, please contact the City of Greenville at 252-329-4522 or visit the City's website at www.greenvillenc.gov.

Greenville Utilities provides billing services for the City's refuse (garbage) collection and stormwater fees. The City of Greenville provides these services, however we have found that our customers prefer to receive just one bill.


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