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GUC Receives Awards of Excellence
September 22, 2010

Greenville Utilities recently received Awards of Excellence in the following categories from ElectriCities of North Carolina:

Economic Development – for initiatives in industrial recruitment leading to job creation and implementation of economic development studies;

Customer Service – recognizes outstanding customer service efforts, including programs such as medical alert, bank draft and energy efficiency options;

Communications – recognizes outstanding customer communications, including the use of innovative strategies to communicate policies, and the development of a coordinated communications plan;

Key Accounts – for efforts to connect with Key Account customers, including advanced training by Key Accounts Representatives, implementation of a Key Accounts business plan, communications with key accounts customers, and locally-sponsored events;

Energy Efficiency – for energy efficient building programs, energy education, energy audits and participation in NC Green Power;

Training - recognizes a commitment to ongoing staff education, completion of a tuition reimbursement program and in-house training opportunities.

ElectriCities is an organization that represents cities, towns and universities that own their electric distribution systems. Greenville Utilities is a member of ElectriCities, along with more than 90 other members in North Carolina, South Carolina and Virginia.